News – Midwest

Ghosted by the Consumer: How Digital Habits Are Redefining Communication
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Ghosted by the Consumer: How Digital Habits Are Redefining Communication

Ghosted by the Consumer: How Digital Habits Are Redefining Communication

Troy Funk2025-04-10T15:30:37+00:00

In today’s digital-first world, the way businesses reach consumers has fundamentally shifted. Traditional outreach methods—once dominated by phone calls and mailed letters—are steadily being replaced or supplemented by more automated, data-driven, and digital channels. This evolution isn't just a matter of convenience; it’s a response to changing consumer behavior, shifting preferences, and increasing digital [...]

Ghosted by the Consumer: How Digital Habits Are Redefining CommunicationTroy Funk2025-04-10T15:30:37+00:00

The Declining Impact of Delinquent Account Reporting
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The Declining Impact of Delinquent Account Reporting

The Declining Impact of Delinquent Account Reporting

Troy Funk2025-03-31T19:28:30+00:00

In the past, a delinquent account reported to the credit bureaus could significantly lower a consumer’s credit score and impact their ability to borrow. However, in recent years, the effectiveness of credit reporting has certainly shifted. This shift is in part due to changes in credit scoring models, the rise of alternative credit lending [...]

The Declining Impact of Delinquent Account ReportingTroy Funk2025-03-31T19:28:30+00:00

The Compliance-Minded Collection Agency
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The Compliance-Minded Collection Agency

The Compliance-Minded Collection Agency

Troy Funk2025-03-25T13:39:19+00:00

For any reputable collection agency, compliance shouldn’t be just a requirement, but rather an integral part of the day-to-day operations. Because of the highly litigious, highly regulated industry, failure to build an agency with compliance at the forefront can lead to consequences such as fines and lawsuits with the most serious consequence being damage [...]

The Compliance-Minded Collection AgencyTroy Funk2025-03-25T13:39:19+00:00

Things to Consider When Dealing with Unpaid Invoices for Your Small Business
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Things to Consider When Dealing with Unpaid Invoices for Your Small Business

Things to Consider When Dealing with Unpaid Invoices for Your Small Business

MidwestCollectors1062020-10-27T16:24:57+00:00

Dealing with past due invoices is part of any business, large or small. How each company deals with them can make a significant impact on overall profit margins. Nothing magnifies this more than the economy slowing down. So far, 2020 has proved how important staying on top of your receivables process is. Moreover, how [...]

Things to Consider When Dealing with Unpaid Invoices for Your Small BusinessMidwestCollectors1062020-10-27T16:24:57+00:00