Is there a way to collect on delinquent accounts without damaging the customer relationship? Should your success be solely derived from getting new clients in the door and servicing existing customers? Keeping cash flow management, administrative organization, and the ability to set and keep firm payment terms as part of the equation, will ultimately lead [...]
It’s a common practice amount businesses, big and small, to wait until an account is delinquent to begin a successful collection strategy. Ideally, there would be a good strategy in place at the final step in the sales process. The best way to reduce bad debt and late payments is by getting proactive about [...]
It’s like anything else I guess. Human nature to gravitate towards the biggest and so called best. Seems reasonable enough when you think about it, everyone else must be using their services, so it must be the best decision. Let me share with you just a few thoughts on why choosing a collection agency that [...]
Being a business owner is not easy. You have to deal with all types of customers. Some are rude, while some are extra sweet, some ensure that you get your payment on time, and some don’t really care about paying you, even after the due date.Let’s face it — dealing with the customers who [...]
Almost every business owner comes across a difficult debtor at least once in their lifetime. Troubling economic conditions, financial mismanagement, or just plain loss of the business, there are various reasons why a customer might have difficulties meeting those debts. But, if you think of it — is it your fault? Absolutely not! This is [...]
There are situations where a business has exhausted it’s efforts when it comes to collecting debt. Letters have been sent, calls have been made, resources have been used at your expense, yet the debt remains. Here are a few tips to help you during the debt collection process: #1 – Be Positive and [...]
When it comes to the debt collection process there are two “sides”—the side of the consumer and the side of the creditor. Today we are going to focus on the creditor-side process. The Fair Debt Collection Practices Act, under the authority of the Federal Trade Commission, is the primary law governing debt collection processes. The [...]
When it comes to the debt collection process there are two “sides”—the side of the consumer and the side of the creditor. Today we are going to focus on the creditor-side process. The Fair Debt Collection Practices Act, under the authority of the Federal Trade Commission, is the primary law governing debt collection processes. The [...]
